Effective Date: September 15, 2024
Thank you for shopping with ShimmerMix.com. Please review our return policy below:
1. No Returns
All sales are final. We do not accept returns, exchanges, or refunds. We encourage you to carefully review your order before completing your purchase.
2. On-the-Spot Inspection
To ensure complete satisfaction with your purchase, please inspect the products at the time of delivery in the presence of the delivery person. If you notice any issues such as damage or discrepancies, please report them immediately to the delivery personnel.
3. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please check it on the spot in front of the delivery person. To ensure product accuracy and condition, all orders must be opened and inspected in the presence of the delivery person. Any issues should be reported immediately at the time of delivery.
4. Order Accuracy
Please ensure that the items you select are correct, including size, color, and quantity, before placing your order. If you have any questions about a product, contact us before making a purchase.
5. Contact Us
For any inquiries or concerns regarding your order, please reach out to us at shimmermix.com@gmail.com.
Thank you for your understanding and cooperation.